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Hospital Consumer Assessment of Healthcare Providers and Systems

Anne Snowdon, chief scientific research officer at HIMSS
Aug 15 | Susan Morse
"Do people really realize that digital maturity matters? It really does. It's quality and safety," says…
Surgeons in operating room
May 02 | Susan Morse
The latest Safety Grades shows the first improvement since fall 2023, but the measures are still far from pre-pandemic…
Hospital driveway and entrance
Jul 05, 2023 | Jeff Lagasse
The changes come on the heels of scrutiny from medical experts for alleged imprecise methodology and bias.
A medical office visit
Oct 05, 2022 | Susan Morse
CMS is expected to release the star ratings "on or about October 6."
Two medical professionals exit a hospital. Photo: Peter Griffith/Getty Images
Apr 18, 2022 | Susan Morse
The Hospital Inpatient Prospective Payment System proposed rule is expected to increase hospital payments by $1.6B.  
Valerie Monet of Banner Health and Kristi Roe of Medallia speak during the Patient Experience Forum at HIMSS 21 in Las Vegas. Photo: Susan Morse
Aug 09, 2021 | Susan Morse
One of the first steps taken by Banner was to think about future patients as customers.
Nov 29, 2018 | Jeff Lagasse
The readmission rates of top performing facilities were similar to, and in some cases greater than, the rates…
Jul 09, 2018 | Beth Jones Sanborn
Everything from private rooms down to motorized shades and acoustic panels are elements of design that cater to…
Comprehensive care model reduces expenses
May 17, 2018 | Jeff Lagasse
The core element of the model is that the same physician provides care for patients in the clinic as well as in the…
IBM Watson Health reveals top 15 hospitals
Apr 23, 2018 | Beth Jones Sanborn
Renamed Truven Health Analytics research initiative found that the highest performers achieved better care consistency and alignment across…

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