Topics

Operations

In-depth

UAB, Press Ganey launch certificate program for healthcare leaders

UAB, Press Ganey launch certificate program for healthcare leaders

The program will train executives in applying reliability and human performance principles to…

Tenet to deploy AI platform across its physician network

Tenet to deploy AI platform across its physician network

Tenet Physician Resources will use AI to integrate clinical workflows, reducing administrative burden.

Whitepapers

Personalizing the Patient Experience with Consumer Engagement Platforms

Personalizing the Patient Experience with Consumer Engagement Platforms

With better ways to build and maintain strong patient relationships, providers can…

Developing and Implementing a Patient Engagement Strategy

Developing and Implementing a Patient Engagement Strategy

Today's complex healthcare ecosystem requires a personalized experience in order to help patients…

News

Ending racism in healthcare often begins with medical education - and is the target of a new national project

Ending racism in healthcare often begins with medical education - and is the target of a new national project

Inequities can be found in every facet of the industry, but targeting medical students and residents can help stem the tide.

Healthcare organizations ask HHS to delay quality measure reporting for ACOs

Healthcare organizations ask HHS to delay quality measure reporting for ACOs

The American Hospital Association and American Medical Association are among the 11 organizations signing the letter.

Whitepapers

Gaining Actionable Insight into Financial Systems and Areas Impacting the Revenue Cycle

Gaining Actionable Insight into Financial Systems and Areas Impacting the Revenue Cycle

Hospital systems across the country are looking to streamline their billing and collection processes to become more efficient and better compete in their markets. The challenge many face is how to turn the data that's already flowing through financial systems into…

Credible, Defensible Estimates

Credible, Defensible Estimates

In healthcare, every interaction with the patient matters. Especially in today's environment of continuous improvement, efforts have been concentrated on coordination among providers, the patient care experience and quality outcomes - all laudable goals.

Clinical Quality Measures 101

Clinical Quality Measures 101

Although quality-reporting programs such as meaningful use provide incentives to help providers implement and use electronic health records (EHRs) to collect and report on clinical data, practices often need help deciding what data to collect, which measures to…