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124 hospitals miss Healthgrades patient experience list despite 5-star CMS ranking (full list)

Hospital Consumer Assessment of Healthcare Providers and Systems surveys used for both lists.

Gunnison Valley Hospital

Healthcare Finance has found 124 hospitals recently awarded 5 stars for patient experience by the Centers for Medicare and Medicaid Services didn’t even make the list when Healthgrades announced its 2015 Outstanding Patient Experience Awards earlier this month.

[Also: 251 hospitals earn 5 stars in new CMS rankings]

Both lists rely on answers to a hospital’s Hospital Consumer Assessment of Healthcare Providers and Systems surveys to determine rankings, though Healthgrades looked at 2013 data while CMS is updating its rankings quarterly using the most up-to-date HCAHPS results.

The omission of these 124 hospitals suggest they likely improved since 2013.

Health experts have recently debated the merit of these rankings lists since so often the different methodology means hospitals rarely appear on multiple lists. In the case of patient experience, many of the top hospitals are smaller, specialty facilities, while major acclaimed medical centers are often absent.

Here’s the full list.

And click here to see which 125 5-star hospitals also earned Healthgrades awards.


Facility City State
Facility City State
Fayette Medical Center Fayette Alabama
Monroe County Hospital Monroeville Alabama
Arizona Orthopedic And Surgical Speciality Hosp Chandler Arizona
Arizona Spine And Joint Hospital Mesa Arizona
Banner Goldfield Medical Center Apache Junction Arizona
Dewitt Hospital & Nursing Home, Inc De Witt Arkansas
Frank R Howard Memorial Hospital Willits California
Stanislaus Surgical Hospital Modesto California
Tahoe Forest Hospital Truckee California
Aspen Valley Hospital Aspen Colorado
Orthocolorado Hospital At St Anthony Med Campus Lakewood Colorado
Yampa Valley Medical Center Steamboat Springs Colorado
Bacon County Hospital Alma Georgia
Emanuel Medical Center Swainsboro Georgia
Southeastern Regional Medical Center Newnan Georgia
Kauai Veterans Memorial Hospital Waimea Hawaii
St Luke's Mccall Mc Call Idaho
St Lukes Wood River Medical Center Ketchum Idaho
Abraham Lincoln Memorial Hospital Lincoln Illinois
Gibson Community Hospital Gibson City Illinois
Illinois Valley Community Hospital Peru Illinois
Massac Memorial Hospital Metropolis Illinois
Mendota Community Hospital Mendota Illinois
Midwestern Region Med Center Zion Illinois
Osf St Lukes Medical Center Kewanee Illinois
Rochelle Community Hospital Rochelle Illinois
Salem Township Hospital Salem Illinois
St Joseph's Hospital Highland Illinois
Taylorville Memorial Hospital Taylorville Illinois
Wabash General Hospital Mount Carmel Illinois
Margaret Mary Community Hospital Inc Batesville Indiana
Orthopaedic Hospital At Parkview North Llc Fort Wayne Indiana
The Heart Hospital At Deaconess Gateway Llc Newburgh Indiana
Wabash County Hospital Wabash Indiana
Woodlawn Hospital Rochester Indiana
Avera Holy Family Hospital Estherville Iowa
Floyd County Memorial Hospital Charles City Iowa
Floyd Valley Hospital Le Mars Iowa
Fort Madison Community Hospital Fort Madison Iowa
Iowa Specialty Hospital-Clarion Clarion Iowa
Myrtue Medical Center Harlan Iowa
Regional Medical Center Manchester Iowa
Stewart Memorial Community Hospital Lake City Iowa
Waverly Health Center Waverly Iowa
Kansas Surgery & Recovery Center Wichita Kansas
Miami County Medical Center Paola Kansas
Neosho Memorial Regional Medical Center Chanute Kansas
Clinton County Hospital, Inc Albany Kentucky
Marshall County Hospital Benton Kentucky
Rockcastle County Hospital, Inc Mount Vernon Kentucky
Russell County Hospital Russell Springs Kentucky
Saint Joseph Martin Martin Kentucky
Westlake Regional Hospital Columbia Kentucky
Doctors Hospital At Deer Creek Llc Leesville Louisiana
St James Parish Hospital Lutcher Louisiana
Calais Regional Hospital Calais Maine
St Andrews Hospital (Lincoln County Healthcare) Boothbay Harbor Maine
Clinton Hospital Association Clinton Massachusetts
Martha's Vineyard Hospital Inc Oak Bluffs Massachusetts
Bell Hospital Ishpeming Michigan
Lakeland Community Hospital, Watervliet Watervliet Michigan
Schoolcraft Memorial Hospital Manistique Michigan
Fairview Northland Regional Hospital Princeton Minnesota
Lakewood Health System Staples Minnesota
Mayo Clinic Health System - New Prague New Prague Minnesota
Municipal Hospital And Granite Manor Granite Falls Minnesota
New Ulm Medical Center New Ulm Minnesota
Redwood Area Hospital Redwood Falls Minnesota
Sanford Luverne Medical Center Luverne Minnesota
Sleepy Eye Municipal Hospital Sleepy Eye Minnesota
Webster General Hospital/Swing Bed Eupora Mississippi
Lafayette Regional Health Center Lexington Missouri
Wright Memorial Hospital Trenton Missouri
Barrett Memorial Hospital Dillon Montana
Great Falls Clinic Medical Center Great Falls Montana
Pender Community Hospital Pender Nebraska
Chatham Hospital Inc Siler City North Carolina
Defiance Regional Medical Center Defiance Ohio
Fostoria Community Hospital Fostoria Ohio
H B Magruder Memorial Hospital Port Clinton Ohio
Hardin Memorial Hospital Kenton Ohio
Hocking Valley Community Hospital Logan Ohio
Mercy Hospital Of Defiance Defiance Ohio
Morrow County Hospital Mount Gilead Ohio
Ohio Valley Medical Center, Llc Springfield Ohio
Surgical Hospital At Southwoods Youngstown Ohio
Trihealth Evendale Hospital Cincinnati Ohio
Bailey Medical Center, Llc Owasso Oklahoma
Mcbride Clinic Orthopedic Hospital, L L C Oklahoma City Oklahoma
Oklahoma Surgical Hospital, Llc Tulsa Oklahoma
Southwestern Regional Medical Center Tulsa Oklahoma
Cancer Treatment Centers Of America Philadelphia Pennsylvania
Coordinated Health Orthopedic Hospital Bethlehem Pennsylvania
Jellico Community Hospital Jellico Tennessee
United Regional Medical Center Manchester Tennessee
Baylor Medical Center At Trophy Club Trophy Club Texas
Childress Regional Medical Center Childress Texas
East Texas Medical Center Quitman Quitman Texas
Eastland Memorial Hospital Eastland Texas
Hamilton General Hospital Hamilton Texas
Methodist Ambulatory Surgery Hospital Nw San Antonio Texas
Mitchell County Hospital District Colorado City Texas
Sugar Land Surgical Hospital Llp Sugar Land Texas
Texas Health Heart & Vascular Hospital Arlington Arlington Texas
Texas Spine And Joint Hospital Tyler Texas
Tyler County Hospital Woodville Texas
Gunnison Valley Hospital Gunnison Utah
Park City Medical Center Park City Utah
Sanpete Valley Hospital - Cah Mount Pleasant Utah
Carilion Tazewell Community Hospital Tazewell Virginia
Confluence Health- Wenatchee Valley Hosp & Clinics Wenatchee Washington
Aspirus Medford Hospital & Clinics, Inc Medford Wisconsin
Black River Memorial Hospital Black River Falls Wisconsin
Calumet Medical Center Chilton Wisconsin
Columbia Center Mequon Wisconsin
Columbus Community Hospital Columbus Wisconsin
Crossing Rivers Health Medical Center Prairie Du Chien Wisconsin
Flambeau Hospital Park Falls Wisconsin
Grant Regional Health Center Lancaster Wisconsin
Ladd Memorial Hospital Osceola Wisconsin
Memorial Hospital Of Lafayette County Darlington Wisconsin
Ministry Eagle River Memorial Hospital Eagle River Wisconsin
Spooner Health System Spooner Wisconsin
Tomah Memorial Hospital Tomah Wisconsin

Twitter: @HenryPowderly