Centene appoints Tanya McNally to SVP, chief people officer
As chief people officer, McNally will lead HR functions and "drive strategies to optimize employee and business success."
Photo courtesy of Centene
Insurer Centene has appointed Tanya McNally to the role of senior vice president and chief people officer, the company announced this week.
As chief people officer, McNally will lead the human resources function and "drive strategies to optimize employee and business success," the company said. She'll also be tasked with growing talent management programs focused on developing and retaining Centene's more than 74,000 employees.
McNally has served as regional vice president for human resources for Centene since 2022. Prior to joining Centene through its acquisition of WellCare, she served as vice president of human resources for WellCare for nearly a decade. She also held senior HR roles at companies such as Citigroup and Lehman Brothers.
McNally earned a Bachelor of Science in Industrial and Labor Relations from Cornell University and a Master of Arts in Organizational Psychology from Columbia University.
"I look forward to Tanya's leadership and continued success in promoting talent growth and innovation," said Centene CEO Sarah London. "Tanya brings a wealth of experience to the leadership team and believes in the profound impact our workforce has on driving our mission to improve the health of our communities, one person at a time."
WHAT'S THE IMPACT?
The personnel move comes at a time when Centene is still dealing with financial underperformance in the fourth quarter of 2022, when it reported a $213 million net earnings loss despite a 9% increase in revenue.
Centene posted $1.2 billion in profit for the year, down from the $1.3 billion it logged the previous year. Revenue, however, jumped from $126 billion to $144.5 billion during that same time, which the payer attributed to a "disciplined focus" in 2022.
THE LARGER TREND
Centene is also grappling with a poor showing in Medicare Advantage and Part D Star Ratings for four of its plans.
Only four plans received a low two-star rating, compared to none last year in the one- to five-star rankings. All were WellCare plans by Centene Corp., according to the star ratings list released by the Centers for Medicare and Medicaid Services.
At the time, Centene CEO Sarah London outlined "aggressive action" to turn around results, including hiring an experienced chief quality officer, assigning strong operational leaders to manage key operations and administration programs, investing in new technology to enhance access to clinical data around gaps in care, and integrating the company's platforms into a single workflow.
In addition, a newly installed management team this year added quality improvement as a key compensation metric for every Centene employee. The goal is to achieve 60% of members in four-star plans, London said.
Twitter: @JELagasse
Email the writer: Jeff.Lagasse@himssmedia.com
