Experts say social networking can improve care, lower costs
The use of social networking in healthcare is fostering greater online collaboration that can lead to improved health outcomes and drive down costs, according to a new report from the Healthcare Performance Management Institute.
"HPM in the Era of Twitter: Harnessing the Social Networking Phenomenon" examines how social media and other Health 2.0 initiatives are transforming the healthcare marketplace and how organizations can leverage the power of technology to connect plan sponsors, members and the provider community in a cost-efficient interactive healthcare system.
The report says online collaboration is helping to optimize investments in wellness programs, chronic disease management and other issues that affect cost, productivity and employee health.
"Internet-enabled communities of patients and providers are coming together to communicate and collaborate," said Brian Klepper, PhD, healthcare analyst and consultant with San Francisco-based Health 2.0 Advisors. "In so doing, these virtual communities are reshaping the way that healthcare is delivered and consumed."
Healthcare performance management technology can allow health plan sponsors to receive and evaluate medical and pharmacy claims data in a HIPAA-compliant manner, allowing companies to better forecast and manage risk. When this is combined with a social networking environment through which employees may communicate securely with their care providers, employers and their employees can save money while improving the health of plan members, according to the report.
"Technology providers and healthcare performance management companies recognize the transformational capability of these trends and are working to support them," said Henry Cha, CEO of Healthcare Interactive, an Edina, Minn.-based provider of education training programs.
The HPM Institute is billed as a research and education organization dedicated to promoting the use of business technology and management principles that deliver better and more cost-effective healthcare benefits for employers who cover their employees.
To access the full report click here.
