Dec 06, 2022 Patient experience pain points revealed by survey HIMSS TV Executive vision is required around how to think about the patient journey from start to finish to address chronic issues, says Patty Hayward, a VP at Talkdesk, which worked on the survey. News Healthcare organizations ask HHS to delay quality measure reporting for ACOs The American Hospital Association and American Medical Association are among the 11 organizations signing the letter. Ending racism in healthcare often begins with medical education - and is the target of a new national project Inequities can be found in every facet of the industry, but targeting medical students and residents can help stem the tide.