Jul 11, 2023 Patient expectations are driving healthcare transformation HIMSS TV Hospitals need "precision experiences" for individuals to feel they're being seen and heard, says Dr. Adrienne Boissy, Qualtrics CMO and Cleveland Clinic staff neurologist. News Healthcare organizations ask HHS to delay quality measure reporting for ACOs The American Hospital Association and American Medical Association are among the 11 organizations signing the letter. Ending racism in healthcare often begins with medical education - and is the target of a new national project Inequities can be found in every facet of the industry, but targeting medical students and residents can help stem the tide.