Memorial Hermann implements Laudio's AI platform for workflow automation
The Texas health system is also an investor in the company.
Photo: Erik Isakson/Getty Images
Memorial Hermann Health System has begun the rollout of an AI automation platform at Memorial Hermann Northeast Hospital, with plans for a systemwide expansion.
The not-for-profit health system headquartered in Houston has implemented Laudio's AI workforce automation platform. Memorial Hermann is also an investor in Laudio.
The platform automates repetitive work and provides daily recommendations and best practices to streamline workflows. It automates repetitive work and serves up daily recommendations and best practices that help frontline leaders gain better visibility into their teams, find opportunities for meaningful connection, and discover clearer paths to achieving their goals.
To date, nearly 20 health systems across the country have adopted the platform.
WHY THIS MATTERS
Memorial Hermann, which is among the largest not-for-profit health systems in Southeast Texas, said it recognizes the challenges of workforce dynamics and the strain this places on frontline workers.
"We are always looking for new ways to further engage our employees and make them feel better supported. The unique challenges of recent years have only heightened the need for innovation in this area," said Feby Abraham, EVP and chief strategy officer for Memorial Hermann. "This technology aligns with our focus on utilizing cutting-edge digital tools to support systemwide improvements."
THE LARGER TREND
Memorial Hermann's investment was part of Laudio's recent $13 million Series B funding. It comes on the heels of the rollout of its platform at several new health systems, including Northwell Health and Nebraska Medicine.
Laudio's platform for health systems was recognized in the 2022 KLAS Emerging Solutions Top 20 Report as one of the top solutions with the greatest potential to disrupt the healthcare market.
ON THE RECORD
"Frontline leaders are keystone roles within health systems, but tedious tasks and siloed systems limit their ability to harness opportunities for proactive, personalized engagement with their teams and patients," said Dr. Russ Richmond, CEO and cofounder of Laudio.
"By empowering frontline leaders to spend less time on administrative work, we're giving them more time to support their teams and patients in meaningful ways," said Bryan Sisk, SVP and chief nursing executive for Memorial Hermann, who played a key role in engaging Laudio. "We're excited to leverage this new platform to improve our team members' daily lives and their overall satisfaction."
Twitter: @SusanJMorse
Email the writer: SMorse@himss.org
