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98 hospitals earn Healthgrades awards for both safety and patient experience

These hospitals earned Healthgrades' 2015 Patient Safety Excellence Award and the 2015 Outstanding Patient Experience Award.

Mercy Hospital in Portland, Maine (Google street view)

While nearly 1,000 U.S. hospitals recently earned awards for patient experience or patient safety from ratings agency Healthgrades, only 98 earned honors in both categories.

Healthcare Finance analyzed Healthgrades’ 2015 Patient Safety Excellence Awards and the 2015 Outstanding Patient Experience Awards to see which hospitals showed up on both. The resulting 98 hospitals hail from 37 different states.

Healthgrades based the patient experience award on 2013 survey responses to the Hospital Consumer Assessment of Healthcare Providers and Systems questionnaire. Hospitals with scores in the top 15 percent earned awards.

[List: Healthgrades 2015 patient experience awards]

Meanwhile, Healthgrades based the patient safety award on Centers for Medicare and Medicaid Services data on core patient safety indicators from the Agency for Healthcare Research and Quality between 2011 and 2013.

[List: Healthgrades 2015 patient safety awards]

While Healthgrades used different methodology to come up with these lists, the 98 hospitals below represent the few who excelled in both patient experience and safety, two very different areas of hospital management.

Here’s the list:


Facility City State
Facility City State
Baptist Medical Center East Montgomery Alabama
East Alabama Medical Center Opelika Alabama
Arkansas Heart Hospital Little Rock Arkansas
Arkansas Surgical Hospital North Little Rock Arkansas
California Hospital Medical Center Los Angeles California
John Muir Medical Center - Concord Concord California
Sutter Surgical Hospital - North Valley Yuba City California
Animas Surgical Hospital Durango Colorado
Mayo Clinic Hospital Jacksonville Florida
Gordon Hospital Calhoun Georgia
Northside Medical Center Columbus Georgia
Redmond Regional Medical Center Rome Georgia
St. Mary's Health Care System Athens Georgia
Pali Momi Medical Center Aiea Hawaii
Straub Clinic & Hospital Honolulu Hawaii
Northwest Specialty Hospital Post Falls Idaho
Advocate Lutheran General Hospital Park Ridge Illinois
Good Samaritan Regional Health Center Mount Vernon Illinois
Memorial Hospital Belleville Illinois
Morris Hospital and Healthcare Centers Morris Illinois
Presence St. Mary’s Hospital Kankakee Illinois
Saint Josephs Hospital Breese Illinois
Franciscan St. Francis Health - Mooresville Mooresville Indiana
Indiana Orthopaedic Hospital Indianapolis Indiana
St. Vincent Heart Center of Indiana Indianapolis Indiana
Mercy Medical Center - Dubuque Dubuque Iowa
Kansas Heart Hospital Wichita Kansas
Salina Surgical Hospital Salina Kansas
Baptist Health Lexington Lexington Kentucky
Central Louisiana Surgical Hospital Alexandria Louisiana
Cypress Pointe Surgical Hospital Hammond Louisiana
Heart Hospital of Lafayette Lafayette Louisiana
P. and S. Surgical Hospital Monroe Louisiana
Thibodaux Regional Medical Center Thibodaux Louisiana
Willis Knighton Bossier Health Center Bossier City Louisiana
Mercy Hospital Portland Maine
Anne Arundel Medical Center Annapolis Maryland
University Of Maryland St Joseph Medical Center Towson Maryland
Fairview Hospital Great Barrington Massachusetts
Harrington Memorial Hospital Southbridge Massachusetts
New England Baptist Hospital Boston Massachusetts
Newton - Wellesley Hospital Newton Massachusetts
Spectrum Health Medical Center - Butterworth Hospital Grand Rapids Michigan
Spectrum Health Zeeland Community Hospital Zeeland Michigan
St. Joseph Mercy Chelsea Chelsea Michigan
Rice Memorial Hospital Willmar Minnesota
Saint Francis Regional Medical Center Shakopee Minnesota
King's Daughters Medical Center - Brookhaven Brookhaven Mississippi
Mississippi Baptist Medical Center Jackson Mississippi
SSM Saint Joseph Hospital West Lake Saint Louis Missouri
CHI Health Nebraska Heart Lincoln Nebraska
Valley Hospital Ridgewood New Jersey
John T. Mather Memorial Hospital Port Jefferson New York
Carolinas Medical Center - Northeast Concord North Carolina
North Carolina Specialty Hospital Durham North Carolina
Kettering Medical Center Kettering Ohio
Mercy Health - Fairfield Hospital Fairfield Ohio
Mercy Saint Anne Hospital Toledo Ohio
Mount Carmel New Albany Surgical Hospital New Albany Ohio
University Hospitals Geauga Medical Center Chardon Ohio
Oklahoma Heart Hospital Oklahoma City Oklahoma
Oklahoma Spine Hospital Oklahoma City Oklahoma
Tulsa Spine and Specialty Hospital Tulsa Oklahoma
Doylestown Hospital Doylestown Pennsylvania
Dubois Regional Medical Center Du Bois Pennsylvania
Lansdale Hospital Lansdale Pennsylvania
Mount Nittany Medical Center State College Pennsylvania
Surgical Institute of Reading Wyomissing Pennsylvania
Bon Secours Saint Francis Hospital Charleston South Carolina
Avera Heart Hospital of South Dakota Sioux Falls South Dakota
Black Hills Surgical Hospital Rapid City South Dakota
Siouxland Surgery Center Dakota Dunes South Dakota
Baptist Memorial Hospital Union City Union City Tennessee
Saint Thomas West Hospital Nashville Tennessee
Sycamore Shoals Hospital Elizabethton Tennessee
Baylor Jack and Jane Hamilton Heart and Vascular Hospital Dallas Texas
Baylor Medical Center at Uptown Dallas Texas
Baylor Orthopedic and Spine Hospital at Arlington Arlington Texas
Foundation Surgical Hospital of San Antonio San Antonio Texas
Hill Country Memorial Hospital Fredericksburg Texas
Memorial Hermann Memorial City Medical Center Houston Texas
Memorial Hermann Northeast Hospital Humble Texas
Shannon Medical Center San Angelo Texas
St. David's Medical Center Austin Texas
Texas Health Harris Methodist Hospital Hurst - Euless - Bedford Bedford Texas
Texas Health Harris Methodist Hospital Southlake Southlake Texas
United Regional Health Care System Wichita Falls Texas
University Medical Center Lubbock Texas
Ut Southwestern University Hospital - Zale Lipshy Dallas Texas
Rutland Regional Medical Center Rutland Vermont
Carilion New River Valley Medical Center Christiansburg Virginia
Martha Jefferson Hospital Charlottesville Virginia
Sentara Princess Anne Hospital Virginia Beach Virginia
Sentara Williamsburg Regional Medical Center Williamsburg Virginia
Legacy Salmon Creek Medical Center Vancouver Washington
Mon General Hospital Morgantown West Virginia
Sauk Prairie Memorial Hospital Prairie Du Sac Wisconsin
Washakie Medical Center Worland Wyoming

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