SearchAmerica adds new service to help hospitals better manage their financial health
SearchAmerica, a part of Experian and a leader in financial clearing services for health care, today unveiled the newest addition to its Payment Advisor Suite and Address Checker products, Patient Open Balance Display. This value-added service helps hospitals better manage their financial health by consolidating total patient and guarantor balance information from every facility and prior visit and delivering it to the registration or financial counseling staff. This timely information results in more productive financial discussions between patients and their health care providers.
"In today's economy, hospitals are looking for new and improved ways to understand their patients' financial obligations while offering and securing financial assistance to patients who need it," said Dan Johnson, president of SearchAmerica. "Our new Patient Open Balance Display provides health care networks with more comprehensive information regarding a patient's financial situation, enabling them to select the most appropriate assistance or payment strategy."
The new Patient Open Balance Display summarizes current and past balances by using the hospital's accounts receivable information, consolidating information from all facilities and receivables systems across the health care network. The service provides patient access staff with this information within seconds, giving them a more complete picture of the patient's outstanding financial obligation from which to make payment decisions.
Patient Open Balance Display is integrated into SearchAmerica's financial clearing products, Payment Advisor Suite and Address Checker, which are trusted by hospitals nationwide. The Payment Advisor Suite service enables organizations to properly identify and classify patients, predict payment likelihood and screen patients for financial assistance programs. The Address Checker service is integrated with each organization's healthcare information system and automatically validates and corrects patient demographics and screens for fraud.
