Patient Engagement

Senior couple sorting through medical bills

Dec 19 | Jeff Lagasse

CMS ending VBID model due to high costs

CMS says the excess costs of the program were "unprecedented" in CMS Innovation Center models.

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The Change Healthcare booth at HIMSS24 in Orlando

Dec 17 | Jeff Lagasse

Nebraska sues Change Healthcare over ransomware attack

The shutdown disrupted critical healthcare services across the state and exposed Nebraskans' PHI, the lawsuit alleges.

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Dec 17 | Jeff Lagasse

Texas sues physician for prescribing abortion drugs via telehealth

The defendant is alleged to have knowingly treated Texas residents despite not being a licensed Texas physician.

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Dec 16 | Jeff Lagasse

Children's Medical expands with new patient tower

The new tower adds 140 universal and ICU-capable inpatient beds, and the new emergency room has doubled in size.

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Dec 13 | Susan Morse

HIMSSCast: The next big investment in patient experience is the CRM

Customer relationship management is the final piece in integrating the clinical, financial and communications sides of the…

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Dec 13 | Jeff Lagasse

OCR settles with UCLA over disability access

The settlement addresses allegations that UCLA's intervention program restricted access to a disabled toddler.

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Dec 12 | Jeff Lagasse

FTC warns against deceptive health plan marketing

The agency warned against misrepresenting a health plan's costs and benefits, citing consumer complaints.

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Dec 11 | Jeff Lagasse

Premiums to increase if ACA enhanced subsidies expire, CBO says

Without an extension, the CBO estimates that the number of uninsured Americans would increase by 2.2 million in the first year.

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Dec 09 | Jeff Lagasse

Older Americans struggling with healthcare costs

Nearly one in four older adults in the U.S. spent at least $2,000 out of pocket on healthcare last year, survey shows.

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Dec 06 | Jeff Lagasse

American Heart Association launching HCM initiative

HCM is a thickening of the left ventricle and is often underdiagnosed and inconsistently managed, AHA says.

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Improving the Patient Financial Experience Throughout the Patient Journey While many healthcare providers believe that improving the patient financial experience is a critical step for their organization, few have done so successfully. Read this brief to learn strategies that increase patient ...

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