Jun 19, 2023 Epic's CRM platform leverages data and insights for physicians to engage patients HIMSS TV Cheers by Epic has digital intake channels, such as chatbots and LiveChat, that help grow the patient community, says Sam Seering, the CRM's product manager. News Ending racism in healthcare often begins with medical education - and is the target of a new national project Inequities can be found in every facet of the industry, but targeting medical students and residents can help stem the tide. Healthcare organizations ask HHS to delay quality measure reporting for ACOs The American Hospital Association and American Medical Association are among the 11 organizations signing the letter.