Billing and Collections

Oct 09 | Jeff Lagasse

CFPB warns of illegal tactics by medical debt collectors

The group says its action aims to protect consumers from predatory practices that can lead to inflated healthcare costs.

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Oct 03 | Susan Morse

HIMSSCast: Out-of-pocket expenses are a challenge to keeping people well

Give patients the financial options that empower them to take charge of their own health, says Beto Casellas of…

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Aug 23 | Susan Morse

CMS reports over 12,000 No Surprises Act violations

CMS has directed that over $4 million in monetary relief be paid to consumers or providers.

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Aug 06 | Jeff Lagasse

Few patients challenge claims denials despite high prevalence

Half of adults who challenged coverage denials reported success in getting some or all denied services approved, survey shows.

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Jun 21 | Susan Morse

HIMSSCast: The middle section of the revenue cycle can be the hardest

Improvement is all about the cash flow and getting it right the first time, says Ronnie Simpson.

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May 07 | Susan Morse

Senator asks for investigation on use of algorithms in healthcare pricing

Senator Klobuchar has introduced legislation prohibiting the use of pricing algorithm collusion through the use of…

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Two people at a table with bills and a calculator

Feb 21 | Jeff Lagasse

No Surprises Act implementation coincided with in-network claims growth

There was a relatively sharp increase in in-network percentages nationally and in all regions across all specialties.

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Feb 02 | Jeff Lagasse

No Surprises Act prevented 10 million surprise bills in 2023, survey finds

The only negative trend was a dramatic increase in the use of the Independent Dispute Resolution process.

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16 million people have lost Medicaid coverage

Jan 31 | Susan Morse

16 million have lost Medicaid coverage since redeterminations began

Some 34% have had their coverage renewed and 17% have been disenrolled, according to KFF's latest analysis of…

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Jan 28 | Susan Morse

CMS seeks feedback on transparency in Medicare Advantage plans

CMS is seeking data-related input from the public related to access to care, prior authorization, supplemental benefits and…

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Improving the Patient Financial Experience Throughout the Patient Journey While many healthcare providers believe that improving the patient financial experience is a critical step for their organization, few have done so successfully. Read this brief to learn strategies that increase patient ...

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